Your plan
The Billing & Plan page shows your current subscription at a glance:
- The active plan (Free, Standard, Practice, or API)
- The monthly price
- Plan limits (employers, employees, API access, etc.)
- Next renewal date or cancellation date
Plans
| Plan | Price | Target |
|---|---|---|
| Free | $0/mo | Sole traders and micro-businesses. 1 employer, 4 active employees. |
| Standard | $9/mo | Small businesses. 3 employers, unlimited employees, web UI only. |
| Practice | $29/mo | Bookkeepers and accountants. Unlimited employers, bulk operations, tax-agent lodgement. |
| API | $49/mo | Fintechs and developers. Unlimited everything plus REST API, EVTE sandbox, and webhooks. |
All prices AUD ex-GST. No contracts, cancel any time.
Changing your plan
Upgrading
Click Upgrade on the plan card for the tier you want. You'll be taken to Stripe Checkout to enter payment details. After a successful payment, your plan is active immediately — no waiting.
Downgrading
Click Upgrade on the lower-tier plan you want to switch to (the button label is the same). Stripe will proration your existing subscription and apply the credit. If downgrading means you'll exceed the new tier's limits (e.g. going from Practice to Standard with 10 employers already created), you'll need to archive the excess before the downgrade takes effect.
Cancelling
Click Cancel subscription on the Free plan card (or use the Stripe Customer Portal). Cancellation takes effect at the end of your current billing period — you keep your paid features until then.
Payment methods
Click Manage billing to open the Stripe Customer Portal where you can:
- Update your credit card
- View and download invoices
- See upcoming charges
- Change billing address
All payment data is handled by Stripe — we never see or store card numbers.
Payment failures
If a payment fails, you have a 14-day grace period before your plan reverts to Free. During the grace period:
- A warning banner appears on every page
- Your paid features remain active
- We retry the payment automatically
- You can update your card at any time via Manage billing
After 14 days without a successful payment, your plan drops to Free. Existing data is preserved — you can upgrade again and pick up where you left off.
Receipts and invoices
Stripe emails you a receipt on every successful payment. You can also download past invoices from the Customer Portal (Manage billing button).
Questions about billing?
Email support@beeswaxapp.com. Practice and API plan customers get priority support.